More calls answered
Capture demand while the team is caring for pets, serving customers or working away from the desk.
NumaPet AI Receptionist
Never miss a booking because you couldn't answer the phone.
Answer calls, collect the right details and pass enquiries, booking requests and changes into the same system your team already uses.
A live part of NumaPet
Give every call a clear route into the operation.
The AI Receptionist is connected to NumaPet's customer, pet, service, availability and booking workflows. It is built to create structured work, not a disconnected transcript.
- Answer calls when the team is busy
- Recognise returning customers and their pets
- Handle common enquiries and collect booking details
- Keep the business in control of confirmations and follow-up
From ringing phone to visible work
Seven steps. One connected handover.
Each call follows a clear path into NumaPet, so the team can see what happened and what comes next.
- 01
The call is answered
Your AI Receptionist responds when your team cannot get to the phone.
- 02
The caller is recognised
Returning customers can be matched from their phone number, keeping the right context close.
- 03
The request is understood
It collects the service, pet, dates and other details needed to handle the enquiry.
- 04
Availability is checked
Relevant live slots can be checked against the services and capacity in NumaPet.
- 05
The right workflow is created
A new enquiry, booking request, amendment, reschedule or cancellation is passed into NumaPet.
- 06
Your controls are applied
Eligible bookings can be confirmed automatically or held for approval, according to your settings.
- 07
The team gets a clear handover
Call context, a summary and follow-up status stay visible in the shared inbox.
Real call demonstrations
Call examples, without the theatre.
We will add audio here only when it is a real, permissioned and representative NumaPet call. Until then, a focused demo can show the same handover using the services and controls that matter to your business.
Built for pet care
Helpful on the phone. Controlled in the business.
The AI Receptionist works with the practical context of kennels, catteries, groomers, daycare, walkers, trainers and multi-service teams.
Availability with context
Check relevant services and live slots before a booking workflow is created.
A shared handover
Keep the summary, request and follow-up status visible instead of relying on scraps of paper or memory.
Your rules stay in charge
Choose where eligible bookings can be confirmed and where a person should review the next step.
Business controls
Automation where it helps. Human judgement where it matters.
Booking confirmation can follow your configured rules.
Reschedule requests stay visible for team review.
Call context and next steps remain attached.
A responsible operating model
The receptionist does not replace your team's judgement.
NumaPet keeps controls visible and the handover traceable. Your team can review calls, follow up on changes and decide how much automation suits the business.
AI Receptionist usage is subject to fair usage or separate usage limits, depending on the final commercial model.
AI Receptionist questions
The practical detail, before you decide.
See the complete workflow in a focused demo using the services and call patterns that matter to your business.
Does the AI Receptionist answer real phone calls?
Yes. It answers calls, captures the conversation and passes structured work into NumaPet.
Can it recognise an existing customer?
Yes. It can use the caller's number to recognise a returning customer and keep the relevant customer and pet context together.
Can it make bookings?
It can check relevant live availability and create a booking request. Your business chooses whether eligible requests can be confirmed automatically or need team approval.
What happens with changes or cancellations?
It can capture amendment, reschedule and cancellation requests with their call context. Reschedules remain visible for team review, while cancellation automation depends on the controls you configure.
Is usage unlimited?
AI Receptionist usage is subject to fair usage or separate usage limits, depending on the final commercial model.
See NumaPet in action
See how the AI Receptionist handles a real pet-care workflow.
Book a 15-minute demo and we’ll walk from the incoming call to the final handover inside NumaPet.