Cattery management software

Run your cattery without running between different systems.

Connect capacity-aware stays, vaccination and care records, customer updates, staff rotas, incidents, invoices and payments in one calm workspace.

NumaPet booking calendar displayed on a desktop monitor

Independent catteries

Replace paper diaries and disconnected admin with one dependable operating view.

Growing facilities

Give a larger team the same booking, cat and customer context without extra chasing.

Multi-branch groups

Keep branch access controlled while the wider business works from a consistent platform.

NumaPet for catteries

Make every stay easier to plan, deliver and explain.

Cattery care creates a long trail of detail before a cat arrives. NumaPet keeps the booking, owner, cat, vaccination, care, team and commercial record connected from enquiry to collection.

  • See short and extended stays in clear calendar views
  • Keep capacity, services, add-ons, staff and prices attached
  • Put vaccination status and care notes within reach of the team
  • Give customers one place for requests, updates, invoices and payments

Before and after NumaPet

Replace the gaps between systems with one connected record.

The value is not another individual tool. It is the customer, pet, stay, team and payment staying connected from enquiry to collection.

Without NumaPet

Information gets split across the day.

  • Calls and messages sit outside the booking diary
  • Vaccinations and care notes need to be found separately
  • Staff handovers depend on paper or private messages
  • Invoices and updates create another admin trail
With NumaPet

Every stay carries its full context.

  • Enquiries move into a visible booking workflow
  • Pet, vaccination and care records stay attached
  • Rotas, assignments and incidents stay accessible
  • Customer updates, invoices and payments close the loop

From enquiry to collection

One connected rhythm for the complete cattery stay.

Give every step the right context, from the first customer request to the final payment record.

  1. 01

    Capture the enquiry

    Bring customer app requests and AI Receptionist calls into a shared queue.

  2. 02

    Review the stay

    Confirm the dates, pets, service, add-ons, price and available capacity.

  3. 03

    Prepare the team

    Keep owner details, vaccination status, care notes and staff assignments beside the booking.

  4. 04

    Care with context

    Give the people doing the work a clear view of the pet and the stay ahead.

  5. 05

    Keep owners close

    Share updates and handle booking changes without losing the original context.

  6. 06

    Close the loop

    Keep invoices, Stripe-connected payments and booking history tied to the completed stay.

Bookings and capacity

See the shape of every day and every overnight stay.

Move between calendar views, open the complete booking and keep the operational detail in one record. Capacity rules check overlapping bookings for the selected service, helping the team avoid accepting more pets than the service can support.

  • Day, week and month schedule visibility
  • Arrival and departure dates for overnight services
  • Service-level capacity checks for overlapping bookings
  • Linked pets, add-ons, staff assignments and pricing
app.numapet.co.uk
NumaPet booking calendar illustrating cattery bookings across the month

Pet and customer records

Give every stay the care context it needs.

Keep the owner and pet record connected to repeat bookings. Staff can review profile details, photos, vaccination status and the notes that shape safe, consistent care before the pet arrives.

  • Owner contact details and booking history
  • Pet photos, breed and profile information
  • Vaccination status and recorded expiry dates
  • Medical, feeding, temperament, grooming and training notes
NumaPet pet profile showing Luna's owner, identity and care notes

Customer experience

Keep pet parents informed without creating another admin trail.

The NumaPet customer app gives pet parents one place to request services, review bookings, manage pet information, see invoices and receive updates from your team.

  • New booking and booking-change requests with context
  • Pet-specific public updates and photos
  • Upcoming and previous booking details
  • Invoices and payment status in the same experience
Two NumaPet customer app screens showing a pet update and upcoming cattery booking

AI Receptionist

Let the phone keep working when the team cannot answer.

NumaPet's AI Receptionist answers calls, recognises returning customers, checks relevant availability, collects service and pet details, and passes the work into a shared inbox. You choose when a booking can be confirmed and when the team should approve it.

  • Capture new booking enquiries and requested add-ons
  • Keep caller, pet, dates and care context together
  • Review amendments, cancellations and hand-offs
  • Retain call summaries and follow-up status for the team
NumaPet AI Receptionist cattery request showing the call details and handover status

The wider operation

More than a cattery calendar.

Keep the commercial, team and customer work connected to the same operating picture.

Commercial clarity

Build invoices from the booking context, record payment status and connect online payment workflows through Stripe.

The right team access

Use admin, manager and staff roles, with assigned work and branch-aware access where the operation needs it.

Reporting in context

Review bookings, revenue, expenses, customers, service mix and capacity without rebuilding the story in another tool.

Services that fit

Configure cattery services, overnight stays, prices and optional add-ons around the way the business sells care.

One actionable inbox

Keep booking requests, amendments, phone enquiries and follow-up work visible to the people responsible for them.

Room to grow

Start with one location, then plan a controlled multi-branch rollout on the same operating model.

Catteries software questions

The practical detail, before you decide.

Explore how NumaPet handles the everyday requirements of a cattery, then bring your own workflow to a tailored demo.

Can NumaPet manage overnight and multi-day cattery bookings?

Yes. Calendar views keep arrival and departure dates visible, with the cat, owner, service, price and booking details connected.

Can we track vaccinations and care notes for each cat?

Yes. Pet profiles keep vaccination status, expiry dates, medical, feeding, temperament and other care information together.

Can we store vaccination and care information for each pet?

Yes. Pet profiles can hold vaccination status and recorded expiry dates alongside medical, feeding, temperament, grooming and training notes.

What can cattery customers do in the NumaPet app?

Customers can review bookings, request services and booking changes, manage pet information, see invoices and receive public updates from their provider.

Does NumaPet support invoices and online payments?

Yes. Bookings connect to invoices and payment status, with Stripe-supported online payment workflows available from the same customer and booking context.

What can the AI Receptionist handle?

Available with Professional and Enterprise, it can answer calls, capture caller, pet, service, date and add-on details, create controlled booking workflows and keep amendments or cancellations visible for review.

Can NumaPet support more than one cattery location?

Yes. Enterprise workspaces can support multiple branches with agreed branch limits, role-aware access and a consistent operating view across the group.

What does oncattery involve?

We begin with your services, prices, booking rules, team and current workflow, then agree the setup and any migration requirements needed for a practical rollout.

How much does NumaPet cost?

Starter and Professional plans are priced per month for a single location. Multi-branch Enterprise pricing is tailored to the group and rollout requirements; the pricing page shows the current plan details.

See NumaPet in action

See how NumaPet fits your cattery.

Book a practical walkthrough around your services, team, customer journey and current way of working.