The NumaPet platform

One calm workspace for the whole operation.

Keep the work your team does every day connected — from the first customer enquiry through to the booking, pet record, invoice and follow-up.

app.numapet.co.uk
NumaPet booking calendar showing customer appointments across July

Built around the work

Everything your team needs, without the busywork.

NumaPet keeps operational detail close enough to act on and simple enough to use every day.

A booking calendar that keeps up

See the day, week or month clearly, manage long stays and appointments, and keep service details attached to every booking.

Customers and pets, together

Keep contact details, pet profiles, care notes and booking history in one reliable record your team can use.

Invoices and payments connected

Create invoices from bookings, record payments and connect Stripe without moving totals between disconnected tools.

An inbox built for action

Bring booking requests and AI-captured phone enquiries into one queue, then assign the right follow-up status.

Business numbers in context

Track revenue, expenses and performance alongside the bookings and services that produced them.

The right access for every role

Give admins, managers and staff a calm shared workspace with role-aware access and multi-branch support when needed.

AI-assisted enquiries

Let AI capture the call. Keep your team in control.

Phone enquiry details, summaries and next steps arrive in a shared inbox instead of disappearing into notes or memory.

  • Capture customer, pet and service details
  • Review summaries and available call context
  • Mark enquiries for follow-up, dealt with or archived
  • Keep customer-app requests in the same operating queue
See the inbox in a demo
AI inboxEnquiries needing attention
4 new
Boarding dates for BellaPhone enquiry • 3 mins ago
New
Puppy grooming appointmentCustomer app • 26 mins ago
Follow-up
Training consultation for MiloPhone enquiry • Yesterday
Follow-up
Two NumaPet customer app screens showing a pet update and upcoming booking details

Customer app

A polished experience for pet parents, connected to yours.

Customers can keep their pets, booking requests, invoices and provider updates in one focused mobile experience.

  • View upcoming and past bookings
  • Request new services and booking changes
  • Manage pet profile information
  • Receive business updates and notifications
  • Open and review invoices

Commercial clarity

Keep the money connected to the work.

See invoices, Stripe-connected payment activity, expenses and business performance alongside the services and bookings that drive them.

Invoices and payments

Create clear invoices from the booking context and keep payment status visible.

Accounts and reports

Review revenue, expenses and performance without rebuilding the story elsewhere.

Responsible access

Use admin, manager and staff roles so sensitive workflows stay with the right people.

Designed to grow with you

From one location to a multi-branch operation.

NumaPet keeps the same clear operating model as your team, services and locations expand.

Explore multi-service

See NumaPet in action

Give your pet-care business a calmer way to grow.

See how NumaPet can bring your bookings, customers, payments and enquiries into one clear operating picture.